Returns & Exchanges
At KALKI Fashion, we strive to ensure you are completely satisfied with your purchase, offering a seamless return and exchange process for eligible products within 48 hours of delivery. Please ensure that the items are unused, unworn, and have all original tags intact to qualify for a return.
Return Process
- 1.Initiate Request
Visit our 'Returns' portal or contact our customer support team via email within 48 hours of receiving your order to log your return or exchange request.
- 2.Quality Check & Approval
Our team will review your request based on the product images provided; once approved, we will arrange a reverse pickup from your registered address.
- 3.Secure Packaging
Place the garment back in its original packaging along with all invoices and tags to ensure the item is protected during transit.
- 4.Refund or Exchange Processing
Once the item reaches our warehouse and passes a physical quality inspection, we will process your refund to the original payment mode or ship your exchanged size.